Shipping policy

Fullsoot 4x4 – Shipping Policy

Effective Date: 01/01/2025
Business Name: Fullsoot 4x4
ABN: 21 685 217 341

1. Processing Times

  • Orders are usually processed within 1–3 business days after payment is received.

  • Orders placed on weekends or public holidays will be processed the next business day.

  • In busy periods, processing times may take slightly longer, but we’ll notify you if there are delays.

2. Shipping Methods & Rates

  • We ship Australia-wide using trusted carriers such as Australia Post, TNT, and other freight partners.

  • Shipping costs are calculated at checkout based on weight, size, and destination.

  • Free or flat-rate shipping may apply during promotions.

3. Delivery Times

  • Standard delivery times within Australia are usually 3–10 business days, depending on your location.

  • Regional and remote areas may take longer.

  • Express shipping may be available at an additional cost.

4. Tracking

  • Once your order has been dispatched, you will receive a tracking number via email or SMS.

  • Tracking may take up to 24 hours to become active.

5. International Shipping

  • International shipping may be available on request. Please contact us before purchasing to confirm rates and availability.

  • Customers are responsible for any customs duties, taxes, or import fees charged by their country.

6. Risk of Loss & Damage

  • All orders are carefully packed.

  • Risk of loss or damage passes to the customer once the order has been handed over to the carrier.

  • If your order arrives damaged, please contact us within 48 hours with photos so we can assist.

7. Delays & Issues

  • Delivery times are estimates only and cannot be guaranteed.

  • Fullsoot 4x4 is not liable for delays caused by couriers, natural events, or circumstances beyond our control.

8. Click & Collect (if offered)

  • Local pickup from our WA workshop may be available by prior arrangement.

  • You’ll receive a confirmation when your order is ready for collection.

9. Contact Us

If you have any questions about your order or shipping, please contact us:
📧 Email: accounts@fullsoot4x4.com.au
📍 Address: Unit 3/5 Deviation Way, Neerabup WA 6031